Hoki99 Terms & Conditions – A Complete Guide to Using the Platform for Malaysian Players

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and hoki99 ("Platform", "We", or "Company") governing your access to and use of the hoki99 digital entertainment platform, accessible via hoki99.wine and all associated domains.

By accessing, registering for, or using any part of the hoki99 platform, you explicitly acknowledge that you have read, understood, and agree to be bound by all terms stated herein, as well as our Privacy Policy and Responsible Gaming Policy available on their respective pages.

Hoki99 reserves the right to update, modify, or replace any part of these terms at any time. Notification will be sent via email or prominently displayed on the hoki99 platform. Continued use of the platform following any changes constitutes acceptance of the revised terms.

To register for and use the hoki99 platform, you must meet all of the following eligibility requirements without exception:

• Age Restriction: You must be 18 years of age or older at the time of registration. Hoki99 takes the protection of minors extremely seriously. Any account found to have been registered by an individual under 18 years of age will be terminated immediately, with all balances withheld pending the outcome of an investigation.
• Legal Eligibility: You must have full legal capacity to enter into a binding contractual agreement under Malaysian law.
• One Account Per Individual: Each individual is permitted only one (1) active hoki99 account at any time. Holding multiple accounts is a serious violation of hoki99's terms and may result in the permanent suspension of all associated accounts and the freezing of all funds.
• Accurate Information: All information provided during registration on hoki99 must be truthful, accurate, complete, and current. Registering with false information or another person's identity is strictly prohibited.
• Not Listed: You are not listed on any recognised self-exclusion programme or prohibited persons list.

Each hoki99 account is personal and exclusive to the registered owner. You are solely responsible for keeping your password confidential and for all activity that occurs within your account.

You agree to:

• Do not share your hoki99 login credentials with any third party, including family members or friends
• Notify hoki99 immediately if you suspect unauthorized access to your account
• Ensure your profile information is always accurate and up to date, particularly your contact details and phone number for verification purposes
• Not transferring ownership of your hoki99 account to any other party under any circumstances
• Log out of the hoki99 platform after every session, especially when using a public or shared device

Hoki99 is not liable for any losses arising from your own negligence in safeguarding your account login credentials.

Hoki99 accepts deposits and processes withdrawals via the following legitimate and recognised Malaysian payment methods:

All deposits and withdrawals on hoki99 must use the same payment method and be under the same name as the registered account holder. Hoki99 reserves the right to reject or suspend any transaction that is suspicious or does not comply with this requirement.

Hoki99 offers members a variety of promotions and bonuses from time to time. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page. The following general terms apply to all hoki99 promotions:

• One Active Deposit Bonus: Each account may only have one active deposit bonus at a time. You cannot activate a new deposit bonus until the current one has been completed or has expired.
• Wagering (Turnover) Requirements: All deposit bonuses at hoki99 are subject to wagering requirements that must be met before bonus funds can be withdrawn. These requirements are clearly stated on each promotion's page.
• Validity Period: Each bonus has a specified validity period. Bonuses that are unused or whose wagering requirements are not met within the stipulated period will expire automatically.
• One Bonus Per IP / Device: Hoki99 reserves the right to void bonuses if multiple accounts are found to have used the same IP address or device to claim the same bonus.
• Bonus is Non-Cashable: Bonus funds cannot be withdrawn directly. They must be used for gameplay and the wagering requirements met before any winnings can be withdrawn.
• Right to Void: Hoki99 reserves the right to void any bonus and associated winnings if abuse or fraud is detected in the way a bonus was claimed.

All games available on the hoki99 platform — including live casino, slots, baccarat, table games, and Sports Betting covering badminton, cricket, Malaysia Super League football, and the EPL — are governed by specific rules available within each respective game.

General rules that apply to all games on hoki99:

• The outcome of all games is final once settled by the hoki99 system. No appeals will be considered on the basis of personal belief or expectation.
• For hoki99 live casino, the dealer's decision is final. Any dispute must be raised within 24 hours of the match or session ending.
• For Sports Betting at hoki99, bet outcomes are determined by the official results of the relevant sporting body. Results declared by the sport's governing body are final.
• Hoki99 reserves the right to void bets or matches in the event of a technical error that affects the integrity of the match or odds.
• Minimum and maximum bet limits vary by game type and the member's VIP level at hoki99. Please refer to the relevant game page for full details.

The following behaviours are strictly prohibited on the hoki99 platform. Violation of any of these rules may result in immediate action, including permanent account suspension:

• Registering or maintaining more than one active account at hoki99
• Using bots, automated scripts, or any automation tools to interact with the hoki99 platform
• Colluding with other players to manipulate game outcomes or exploit bonuses unfairly on hoki99
• Using another person's identity or bank card details without authorization to make deposits at hoki99
• Uploading or distributing obscene, offensive, threatening, or unlawful content through the hoki99 platform
• Attempting to hack, breach, or disrupt the technical functions of the hoki99 platform
• Exploiting any bug or technical error in hoki99 games to gain an unfair advantage
• Using the hoki99 platform for any money laundering activities or illegal financial transactions

Hoki99 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any section of these terms and conditions
• Confirmation that the account holder is under 18 years of age
• Account information that is false, inaccurate, or cannot be verified
• Activities indicating fraud, match manipulation, or money laundering
• Multiple accounts operated by the same individual
• At the account holder's own request (voluntary closure)

In cases where an account is closed due to a serious breach of hoki99 terms, any remaining balance may be held pending completion of an internal investigation. hoki99 will comply with all applicable legal requirements when handling such cases.

For voluntary account closure, please contact hoki99 customer support via live chat or email. All valid balances will be processed for withdrawal within 3–5 business days after identity verification.

Hoki99 is committed to protecting the privacy and personal data security of all our members. The collection, use, and storage of your personal data is governed by hoki99 Privacy Policy which form part of this agreement.

In summary, hoki99 collects personal data for the following purposes:

• Member identity and age verification during registration and periodic reviews
• Processing deposits, withdrawals, and financial transactions securely
• Providing effective and responsive customer support to hoki99 members
• Fulfilling anti-money laundering (AML) legal requirements and compliance with applicable regulations
• Enhancing user experience through usage analysis of the hoki99 platform

Hoki99 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or a competent authority.

The hoki99 platform is provided "as is" and "as available". While hoki99 strives to maintain continuous platform availability, we do not guarantee that the platform will be free from interruptions, errors, or data loss at all times.

Hoki99 is not liable for:

• Financial losses arising from fraud or unauthorised third-party activity on your account due to your own negligence
• Disruption or unavailability of the hoki99 platform due to necessary maintenance, technical failure, or circumstances beyond our control
• Losses arising from a user's own misuse of hoki99 services
• Betting or game outcomes disputed after the permitted appeal period (24 hours) has elapsed

Hoki99 takes responsible gaming very seriously. We believe digital entertainment should remain a source of enjoyment, not a financial or emotional burden. The hoki99 platform provides several tools to help members play responsibly:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits on their hoki99 account. These limits take effect immediately once set.
• Loss Limits: Set a maximum loss limit for a specified period to keep your hoki99 gaming spending in check.
• Self-Exclusion: Members may choose to exclude themselves from the hoki99 platform for a selected period — from 24 hours up to permanent exclusion.
• Play Time Limit: Hoki99 allows members to set session time limits to ensure you do not play for too long in a single session.

If you or someone you know has a problem with gambling, please contact the relevant helpline or visit the Responsible Gaming at hoki99 for additional help resources and guidance.

Hoki99 reserves the right to amend, update, or replace these terms and conditions at any time without prior notice. However, we are committed to informing members of significant changes through:

• Email notification to the address registered on your hoki99 account
• A prominent notice displayed on the hoki99 platform's main page
• An in-account notification displayed upon the member's next login

The "Updated" date at the top of this document indicates when the latest hoki99 terms and conditions took effect. Continued use of the hoki99 platform following any amendments constitutes acceptance of the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from this agreement shall first be resolved through amicable negotiation. Should negotiation fail, the dispute will be referred to a court of competent jurisdiction.